Return Policy and Return Form

Please note:
If you have received a defective item please contact us immediately.
Ship back items on your expenses only.
New, unused returned items will be refunded on your paypal or bank account, but we don't replace shipping costs you paid to receive the item.
Custom made handles cannot be sent back and will not be refunded.

Download Sample Return Form

1 Applies to shipping within Austria. Information about shipping policies for other countries can be found here: Payment and Delivery Information